Google Apps Accounts Will Also Be Personal Google Accounts

Lifehacker found an article from Google's help center that explains how Google Apps users will be able to access services that require a Google account.

Google will automatically create regular Google accounts for Google Apps addresses like my.name@mydomain.com, so you can use the same credentials to log in to Google Apps services (Gmail, Calendar, Docs) and Google Accounts services (Google Reader, Blogger, Picasa Web Albums).


What happens if a Google Apps user already has a Google account for the same email address? "For example, your Google Apps email address is email@my-domain.com. A while back, you may have signed up for Blogger with this email address, which created a Google Account. Since we've moved your Google Apps account to a Google Account infrastructure to allow access to all Google products, your other Google Account will be renamed to: email+personal@my-domain.com. You should add the +personal extension to your email address if you'd like to sign in to your old account."

Google's explanation is confusing and it's not clear why the existing Google accounts won't be migrated. Users will end up with two Google accounts for the same email address and won't be able to merge the accounts.

For now, the integration between Google Apps accounts and Google accounts is only available if you are a Trusted Tester, but Google promised that it will be publicly available in the coming months. "We intend to have all Standard, Premier and Education Edition customers moved to the new infrastructure that enables this change in the fall, and customers who would like more control over the timing of this change will be able to make the switch voluntarily during the summer."

{ Thanks, Kevin. }

Google Buys ITA Software to Add Flight Search

Google announced the acquisition of ITA Software, a flight information software company from Massachusetts that develops software for airlines, travel agencies and technology companies. One of the many ITA customers is Microsoft, which used its technology to power Bing Travel:

"Bing, Microsoft's new decision search engine, combines innovative fare prediction technology (previously known as Farecast) with the industry's leading airfare pricing and shopping system by ITA Software to assist travelers to make faster and more informed choices."

The list of sites that use ITA's technology is impressive: Kayak, Orbitz, CheapTickets, Hotwire, FareCompare and more. Google intends to pay $700 million to acquire a long-established company that provides technology for some of the most popular flight search services.

Marissa Mayer says that Google will develop its own flight search service. "Once we've completed our acquisition of ITA, we'll work on creating new flight search tools that will make it easier for you to search for flights, compare flight options and prices and get you quickly to a site where you can buy your ticket."

Right now, Google shows an OneBox that links to popular services like Expedia, Orbitz and Kayak:


In the future, Google will probably use the OneBox to promote its own service. ITA software offers an online demo of its technology, which includes cool features like interactive calendar for finding the lowest fares, real-time filters and color-coded bars that let you compare flights:

Disabling Gmail Conversations

Grouping messages in conversations is one of the most useful Gmail features. It's also one of the few features that made Gmail unique and innovative back in 2004, when it was released.

(the "about Gmail" page from April 2004)

"Gmail groups all replies with their original message, creating a single conversation or thread. In other email systems, responses appear as separate messages in your inbox, forcing you to wade through all your mail to follow the conversation. In Gmail, replies to replies (and replies to those replies) are displayed in one place, in order, making it easier to understand the context of a message -- or to follow the conversation," explains Gmail's help center.

Some people suggested that Gmail should make threading optional. They assumed that it's pretty easy to disable a feature that's usually offered as a presentation enhancement in email clients. In Gmail, conversations are a core feature and it would be very difficult to disable it without breaking other features.

Last month, Henry Blodget reported that Google intends to make Gmail's conversations optional. "Some Gmail users loathe the Conversations format -- complaining that is confusing and causes them to miss important messages. Google recently handed control over Gmail to a VP named Vic Gundotra. Vic regards Google's prior attitude toward issue as 'tone deafness' and plans to offer another option soon, sources say."

While Gmail's threading doesn't always work properly and it's not always useful, grouping messages and replies in conversations makes it easier to find messages, to read messages and to reply to other messages. Most Gmail features are designed to work with conversations and not with individual messages. For example, you can't label a single message, you can't archive a single message and you can't mark a message as read or unread and you can't detach messages from conversations without deleting them.

If Gmail offers an option to disable conversations, it's likely that Gmail will act like an IMAP client. "IMAP treats messages individually and not as a threaded conversation. If you move a message to an IMAP folder in your mail client, only that message in the conversation will move to that folder. However, in the web interface, the whole conversation will be given the corresponding label. The same rules will apply to labels applied through filters."

If you label a message, Gmail will also label the messages from the conversation even if it will no longer display conversations. I don't think that's a great user experience.

Now that even iPhone's mail client and Hotmail added threading, it's surprising to see that Google decided to make conversations optional and to offer a suboptimal interface that makes Gmail more confusing and difficult to use.

Update: Paul Buchheit, who created Gmail, says that it's not surprised.

It's my opinion that when designing products, especially new products, it's better to have some people [that] will love it than have everyone tolerate it. This generally means aiming for simplicity and philosophical consistency. If you're aiming for "everyone tolerates it", then the approach switches more towards creating a "giant pile of features". I suspect that this change is driven by their desire for greater enterprise adoption (Google apps), where the "more features and checkboxes" approach very often wins out, even if it's ultimately a worse product.

Blogger Stats

Two years ago, Google started to test an analytics service for blogs. MeasureMap, the service acquired by Google to improve the interface of Google Analytics, was still available and MeasureMap users were invited to convert their accounts to Google Analytics. At that time, Google Analytics experimented with integrating MeasureMap features like showing information about comments, blog posts, links from other sites. For Blogger blogs, Google also added a "stats" tab on the dashboard.

It's not clear if the Google Analytics experiment is still available, but Google released Blogger Stats, a Blogger feature that lets you see real-time data about a blog: the most popular posts, the number of pageviews for each post, the total number of pageviews, a list of traffic sources and search keywords, a breakdown of pageviews by country, browser and operating system. Blogger Stats is only available if you use Blogger in Draft, a playground where Blogger tests many new features.

"The coolest thing about the new Blogger Stats is that it monitors and analyzes your visitor traffic in near-real-time. You can see which posts are getting the most visits and which sites are sending traffic to your blog right now," says Google. Blogger Stats doesn't use Google Analytics, which offers more complex reports, but they are updated every hour and sometimes even less often.

Opera 10.6, the First Browser that Plays WebM Videos

When Google announced WebM, an open video format based on the VP8 codec, Opera and Firefox were the first browsers that released nightly builds that supported WebM. Google released a Chromium build that integrated WebM a day later.

Opera 10.6 is the first stable version of a browser that lets you play WebM videos. Opera added support for many HTML5 features (geolocation, Web workers, offline storage), has improved JavaScript performance and fixed a thousand bugs since releasing Opera 10.54. The Norwegian company claims that Opera is "the fastest browser on Earth", but I think it's not really important to see which browser is the fastest. Chrome, Safari and Opera are extremely fast, Firefox is still pretty fast, while Internet Explorer continues to improve. It's important to constantly improve a browser, to learn from other browsers, to innovate, to support the latest technologies, without neglecting that a browser has to be fast, usable and secure.

Probably the best source of WebM videos is YouTube. The first thing you need to do is to join the HTML5 experiment. Then you can restrict the YouTube search results to WebM videos, by clicking on "Search options" and selecting "WebM".


Other browsers that include support for WebM videos: Google Chrome 6 Dev Channel and the upcoming Firefox 4 beta.

Even if HTML5 and WebM are important for Google, YouTube takes a pragmatic approach. YouTube says that browsers need to improve the native video support and provide features like robust streaming, content protection, fullscreen video, camera and microphone access. "We're very happy to see such active and enthusiastic discussion about evolving web standards - YouTube is dependent on browser enhancement in order for us to improve the video experience for our users. While HTML5's video support enables us to bring most of the content and features of YouTube to computers and other devices that don't support Flash Player, it does not yet meet all of our needs. Today, Adobe Flash provides the best platform for YouTube's video distribution requirements, which is why our primary video player is built with it," explains YouTube.

More Customizable Google News

After many months of testing, Google News redesigned the homepage and made it more customizable. One of the most important changes is that each group of related news has a topic ("Mobile industry", "Toyota", "Tropical storm Alex") and you can easily subscribe to the topic.


Google News has a new section called "News for you" whose goal is to show news about your interests. You can add custom news topics, select how often you read news about each topic and choose if you want to see the news grouped in sections or as an uninterrupted stream.


If you like some news site or dislike news sources that provide biased or irrelevant news, you can now personalize Google News and list your preferences. Click on "Settings" at the top of the page, select "News settings" and start typing the sites you'd like to see more often or less often in Google News.

"Sources you promote or demote will be ranked differently for you (but not for anyone else) in your Google News search results and in the stories that you browse on the News homepage and other sections. Please keep in mind that demoted sources may not entirely disappear for you in Google News, and promoted sources may not appear in all of the stories you see," mentions Google.


Each news cluster has a small menu that lets you share stories on social sites (Twitter, Facebook, Google Buzz, Google Reader) or by email.


Google News also added keyboard shortcuts that are available in other Google applications like Gmail and Google Reader: j or n (next story), k or p (previous story), / (search), s (star), . or f (share), Enter (open the headline article for the current story). Unfortunately, keyboard shortcuts are an afterthought, so you'll find many flaws: after selecting the "Email" option, you need to use your mouse to click on the "To" field; after opening the main article of a story and going back to Google News, the story is no longer selected.

"The redesigned Google News homepage is rolling out today in the English-language edition in the U.S., and we plan to expand it to all editions in the coming months. We're making the ability to choose which sources you'll see more or less often available in all English-language editions worldwide and plan to expand it soon," explains Google.

Google has a special page that provides more information about the new features and another page that shows you where are the old features and which features are new.

Google News is now more customizable and has a lot of features that should appeal to Google Reader users. You can't subscribe to news sites, but you can subscribe to topics and list your favorite news sites. Google News lets you star and share each story, navigate using keyboard shortcuts and read news recommended for you. Google News has suddenly morphed from a news aggregator into a news reader, from a website to a web application.



{ Thanks, Sterling. }

Mobile Google Docs Viewer

Google Docs Viewer, a service that lets you preview online PDFs, Word documents and PowerPoint presentations, is now available for iPhone and Android devices.

Google added some features that make the service more useful on a touchscreen device: pinch to zoom (only for iPhone and iPad), buttons for zoom and pagination.

Unfortunately for Google, iPhone's built-in PDF reader and Microsoft Office viewer are much better than Google Docs Viewer because they don't convert documents to images. Some Android phones include a document viewer based on Quickoffice, which also does a better job than Google Docs Viewer. There's also Adobe Reader for Android, probably the best Android PDF reader you can download for free.